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TESTIMONIALS

FAMILY TRIP TO DISNEY

WHAT THE CLIENT ASKED FOR...

Lance asked me to take over planning his Disney trips because he would drive his family crazy asking their opinions 37 times a day on minute details.

WHAT WE BOOKED FOR HIM...

I had a call with Lance, got opinions from his family members on things they’d like to do, and then they were finished with input. I booked the resort, gave them a detailed itinerary, made their dining reservations- and then got them a huge discount when Disney released their free dining promotion.

THEIR TESTIMONIAL...

“I used to drive my family crazy with the planning details!  We started using Better Kate Than Never Adventures in 2017 and have had nothing but wonderful experiences. She takes care of all the "HARD" things (like waking up early and making fast passes, dining reservations, getting discounts, etc.). She is also an expert on everything WDW and if she doesn't know off the top of her head, she will get you an answer. Beyond the planning phase, Katie also gets to know my family and does a superior job of putting together a touring plan that accommodates ALL our styles. Whether you are a veteran WDW vacationer, or thinking of planning your first WDW adventure, I highly recommend contacting Katie.”

— Lance Aquino

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GIRLS TRIP TO ROME & VENICE

WHAT THE CLIENT ASKED FOR...

Joanne reached out to me for a girls’ trip to Rome and Venice to celebrate her best friend’s 70th birthday. The major religious sites were a must, but they didn’t want to miss important cultural landmarks either.

WHAT WE BOOKED FOR HER...

These ladies spent four days in Rome and Vatican City, then took a first-class train to Venice for two more days. They had so many great experiences, including a tour of the necropolis below St Peter’s Basilica and Shabbat in Venice, and Joanne ate carbonara every day!

HER TESTIMONIAL...

“It was the first time I had a totally pain free vacation. She talked to us about what was truly important to us and gave a lot of suggestions. When she found out that one of us was turning 70 and had seeing the Pope on our bucket list, she moved heaven and earth to get us tickets to an audience. Made the whole trip. From the moment we got the airport, all the excursions, the wonderful train trip to Venice from Rome, she was behind the scenes making sure everything went perfect. Both hotels were quaint, well located, and a great price. We got complimentary full breakfasts at both hotels, people met us at each stop to make sure we got to the next stop, and we felt fully prepared to visit a country whose language we didn’t even speak. I couldn't find a single fault. I could swear she even ordered uninterrupted sunshine in late October just for us.”

— Joanne Johnson

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DISNEY DREAM COME TRUE

WHAT THE CLIENT ASKED FOR...

Carrie reached out to me for a Disney vacation for her small family, which included a 1-year-old. She was overwhelmed by all of the things you have to think about with a Disney trip, and her partner had never flown before.

WHAT WE BOOKED FOR HER...

I flew Carrie and Chris direct from Boston to the magic, booked them a comfortable resort on Disney property, and took care of all the transportation. After a conversation with Carrie about her overwhelm with all the things she and Chris and Charlie wanted to experience, I gave her a full itinerary, complete with dining reservations, so she didn’t have to make any decisions.

HER TESTIMONIAL...

“She really knew her stuff. I love Disney but had no idea where to start. Because of Katie’s knowledge of Disney and travel, we were able to do things we never thought possible. I love that once I told her what things we wanted to do, my only other job was getting my family to the airport on time. I had been to Disney a bunch of times, but when I told her I wanted to meet Tinkerbell, she not only made that happen, but she made it so I only waited 30 minutes (it was 2+ hours at that time). She was right there if there were any questions or problems right away. She really made us feel like family and her top priority. Because of her hard work and attention to detail, it was completely stress free and just an all-around amazing trip.”

— Carrie St. Pierre

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GREAT SERVICE

WHAT THE CLIENT ASKED FOR...

Shannon was overwhelmed with all the Disney options, and wanted me to put together a trip for her and her partner Adam that she didn’t need to deal with during her busy days.

WHAT WE BOOKED FOR HER...

We drilled down on what Shannon and Adam wanted from their trip, and I presented them a full itinerary, dining reservations, fast passes, and all the details covered. They were supposed to depart two days before Walt Disney World shut down for COVID (and their plane was supposed to take off about 8 hours after the announcement), and I had to undo all of my work while also making sure Shannon got a full refund!

HER TESTIMONIAL...

“She’s super passionate about what she does and very detail oriented (which I can appreciate)! She even takes into account the amount of walking you’d prefer to do! I think my favorite thing about Katie though is her availability. Covid hit and shut Disney down HOURS before I was supposed to get on a plane for my trip there. Katie sat on the phone with Disney for 7 hours (until 4 am) to ensure I had no issue getting my full refund. She dealt with that absolute nightmare which saved me a headache and likely a panic attack. What other agent would do that? NONE. I absolutely love having Katie plan my trips and without a doubt will use her for every vacation (ESPECIALLY every Disney vacation) for the rest of my life. Thanks Katie!!!”

 — Shannon Wenner

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LAKE PLACID: COVID GETAWAY

WHAT THE CLIENT ASKED FOR...

Liz came to me needed a last-minute COVID getaway. She was tired of being cooped up but needed to be safe while not being inside her house.

WHAT WE BOOKED FOR HER...

I booked Liz a luxury cabin on Lake Placid, right near the popular kayaking routes, with a company I know to have excellent sanitizing procedures.

HER TESTIMONIAL...

“What to do when there is shortage of places to book and you have limited time to find a cozy home away from home? You reach out to Katie MacQueen. She was so easy to work with. Katie was incredibly responsive; she knew what to look for and she truly listened when I told her about the wish list. After completing a short form and having a brief conversation with Katie, she found my husband and I the greatest place in Lake Placid exactly what we were looking for to get away from it all. Better Kate Than Never Adventures was truly amazing to work with and we will be traveling with her again shortly!”

— Elizabeth Vaz

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